Privacy Policy

Last updated: October 18, 2026

Import Pellet, accessible at https://importpellet.it.com/, respects the privacy of its visitors and is committed to handling personal data responsibly.

This Privacy Policy explains how personal data may be collected, used, stored, and disclosed when you visit our website or contact us. It is intended to reflect the principles of the EU General Data Protection Regulation (GDPR) and applicable Italian data protection legislation.

The precise information that applies to you depends on the features and services actually used on our website.

1. Data Controller

The organization or person responsible for determining how personal data is processed through this website is referred to as the data controller.

Website: Import Pellet

Website URL: https://importpellet.it.com/

Email: info@importpellet.it.com

The website operator should ensure that the identity and contact details of the data controller are provided where required by applicable law.

2. Personal Data We May Collect

Depending on how you interact with our website, the following categories of information may be processed:

Information you provide: For example, your name, email address, and the contents of a message when you contact us.

Technical information: This may include your IP address, browser type, device information, operating system, and technical logs generated when the website is accessed.

Website usage information: Depending on the tools implemented, information about pages visited, interactions, referral sources, and website performance may be collected.

We aim to limit personal data collection to information that is necessary for the relevant purposes.

3. Purposes and Legal Bases of Processing

Personal data may be processed for the following purposes, where applicable:

Responding to inquiries: To review and respond to messages and requests.
Operating the website: To deliver website content, maintain functionality, and resolve technical issues.
Security: To detect abuse, prevent unauthorized access, and protect website infrastructure.
Performance and analytics: To understand website usage and improve content, where the relevant tools are enabled and the required legal conditions are met.
Legal obligations: To comply with applicable legal requirements and respond to lawful requests.

Depending on the specific processing activity, the legal basis may include consent, the performance of steps requested by you, compliance with a legal obligation, or a legitimate interest that does not override your rights and freedoms.

Where consent is the appropriate legal basis, you may withdraw it at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

4. Cookies and Similar Technologies

Cookies and similar technologies may be used to support essential website functions, remember certain preferences, measure performance, or provide other features.

The categories of cookies actually used depend on the website’s configuration and the services installed.

Where required under Italian and EU rules, non-essential cookies and similar technologies will only be activated after valid consent has been obtained. Visitors should be provided with an appropriate mechanism to accept, reject, and manage consent where applicable.

You may also manage cookies through your browser settings. Blocking certain cookies may affect website functionality.

If analytics, advertising, embedded content, or other third-party technologies are used, this policy and the website’s consent mechanism should identify them appropriately.

5. Third-Party Services and Data Sharing

We do not sell personal data as a business practice.

Personal data may be disclosed where necessary to service providers supporting the website, such as hosting providers, technical maintenance providers, security services, or communication tools. Such providers should process personal data only under appropriate arrangements and in accordance with applicable law.

Information may also be disclosed where required by law or necessary to establish, exercise, or defend legal claims.

The actual recipients depend on the services configured on the website.

6. International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where personal data is transferred internationally, the transfer must comply with applicable data protection requirements. Depending on the circumstances, safeguards may include an adequacy decision, standard contractual clauses, or another lawful transfer mechanism.

Information about relevant transfers should be made available where required.

7. Data Retention

Personal data will be retained only for as long as reasonably necessary for the purpose for which it was collected, taking into account applicable legal obligations, security needs, and the establishment or defence of legal claims.

For example, correspondence may be retained for the time needed to handle an inquiry and any appropriate follow-up. Technical logs may be retained for a limited period appropriate to website security and operational needs.

Specific retention periods should be established according to the actual data processing activities.

8. Your Data Protection Rights

Subject to applicable law and any relevant limitations, you may have the right to:

Request access to your personal data.
Request correction of inaccurate or incomplete information.
Request erasure of personal data in qualifying circumstances.
Request restriction of processing.
Object to certain types of processing.
Receive certain personal data in a portable format.
Withdraw consent where processing is based on consent.
Lodge a complaint with a competent data protection supervisory authority.

To exercise a relevant right, contact us at info@importpellet.it.com. We may need to verify your identity before responding.

If you are in Italy, you can find information about the competent supervisory authority through the Italian Data Protection Authority, known as the Garante per la protezione dei dati personali.

9. Data Security

We aim to implement appropriate technical and organizational measures to protect personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Children’s Privacy

Import Pellet is not intended to knowingly collect personal data from children in violation of applicable law. Where special rules apply to children’s personal data or consent, those requirements must be observed.

If you believe that personal data has been collected improperly, please contact us so the matter can be reviewed.

11. External Links

Our website may contain links to third-party websites. Those websites have their own privacy practices and policies, which we do not control.

We encourage visitors to review the privacy information of any external website they choose to visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our website, services, or legal obligations change.

Any revised version will be published on this page with an updated revision date where appropriate. Visitors should review this page periodically for relevant changes.

13. Contact Us

For questions about this Privacy Policy or the handling of personal data, please contact:

Import Pellet